Customers have the right to return their online purchases within 14 calendar days of receiving the order, in accordance with Spanish consumer protection legislation.
To be eligible for a return, items must be:
- Unworn, unused and unwashed.
- In their original condition, with all tags attached.
- Free from damage, stains, perfume or signs of use.
Items that have been worn, washed, damaged or used cannot be accepted for return, except in cases of defective or non-conforming products.
Return shipping costs are the responsibility of the customer.
To request a return, please contact us at choisstudios@gmail.com, including your order number.
Refunds will be issued using the original payment method, in accordance with applicable legislation.
All statutory consumer rights regarding defective products remain unaffected.